1263 Hoff Road
Hanover, PA 17331
Phone:  (717) 698-1791
Fax:  (717) 698-1792
Fetchinsticks@gmail.com
PRICING & HOURS
   

Office Hours:  
     
                                     

Monday - Friday            6:30am - 10am        AND      3pm- 7pm

Saturday & Sundays           10am- 12pm        AND      4pm-6pm

Please remember that if you miss the Pick up / Drop off time frame you will have to wait until the following Pick up / Drop off time. Dogs not picked up by close will be boarded at the owners expense.


PLEASE CAREFULLY REVIEW THE FOLLOWING CLOSED OR EARLY CLOSURE DATES FOR 2018  - Dates may change as the year progresses. We will post all updates as soon as they are available.

Please note that over holidays when the schedule says "CLOSED ALL DAY" that we do have somewhere here taking care of your dog. We however do not allow any pick ups or drop offs to allow our staff to have rotating hours so they can spend time with their families.

HOLIDAY OFFICE HOURS

APRIL 21 – EASTER                                           - NO OFFICE HOURS

MAY 27 – MEMORIAL DAY                             - NO OFFICE HOURS

JULY 4 – INDEPENDENCE DAY                        - NO OFFICE HOURS

SEPTEMBER 2 – LABOR DAY                           - NO OFFICE HOURS

NOVEMBER 28 – THANKSGIVING                  - NO OFFICE HOURS

NOVEMBER 29 – BLACK FRIDAY                    - NO OFFICE HOURS 

DECEMBER 24 – CHRISTMAS EVE                  - NO OFFICE HOURS 

DECEMBER 25 – CHRISTMAS                          - NO OFFICE HOURS


DECEMBER 31 – NEW YEARS EVE                  - NO OFFICE HOURS 


JANUARY 1 – NEW YEARS DAY                       - NO OFFICE HOURS





Pricing:


All Pricing effective July 1 2019 - Please call if you have any questions.


DAYCARE:                                 $27   per day / per dog

 (Like us on FACEBOOK to see our monthly specials!  Examples of specials include $20 daycare,
 
1/2 prices nail trims etc)


BOARDING: We will only board until August 17, 2019.  We are currently not accepting new customers.

Boarding :                                                             $30 per day/ per dog
**Daily rates start on the day of drop off no matter what time they are dropped off.  We suggest dropping your dog off as early as possible so that they may get settled in before we close for the evening.

***All dogs must be dropped off 30 minutes prior to close during the week to ensure we have time to feed and potty them. Drop off attempts after 6:30PM  Monday - Friday  will be refused until the next business day. 


Dogs picked up during morning office hours will incur not additional boarding charges. Dogs picked up during afternoon office hours will be charged a late check out of  $25 / per dog 

Owners with dogs who are boarding  3+ nights ( who do not attend daycare) MUST authorize Fetchin Sticks to be able to give at least 1 playtime per day if needed to exercise the dog who is boarding. 


**PLEASE NOTE**
 
IF YOU DECIDE TO CUT YOUR VACATION SHORT AND PICK YOUR DOG UP EARLY, YOU WILL STILL BE REQURIED TO PAY FOR ALL SERVICES THAT HAVE BEEN PROVIDED TO YOUR DOG AS WELL AS ANY NIGHTS OF BOARDING THEY WERE SCHEDUELD TO STAY. THIS ALSO MEANS THAT IF YOU OPT TO PICK YOUR DOG UP IN THE EVENING YOU WILL BE REQURIED TO ALSO PAY A LATE CHECK OUT FEE AS WELL AS THE NIGHT OF BOARDING. TO AVOID A LATE CHECK OUT FEE PLEASE PLAN TO PICK YOUR DOG UP IN THE MORNING.







A  non-refundable deposit may be required for multiple cancelations with in a 12 month period.  A non refundable deposit may be required for the week before / after all Holidays as well as during our summer months May - September 15th.  

PRICE CHANGES EFFECTIVE APRIL 1, 2019

Baths:      Call for pricing and scheduling                                                       

Extra Play Times / Snuggle Time:                   $10 for the first dog $5 for each additional dog

Late Check Out (for boarding dogs)                $25

Nail Clipping:
                                                       $12

Nail Dremel:                                                         $15


Ear Cleaning:
                                                        $5

Mid Day Snack:                                                    
$5 (for all dogs over 6 months of age unless medically necessary)

Food:                                                                        $2 per cup (Only we provide our in house kennel food)

Daycare while boarding (regular attendees):           $15 per day / per dog

Medication:                                                   $3 / $5 and UP (Inc. all medications & supplements. We do not administer shots) 
 



       



 

Policies and Procedures

GENERAL:

--Dogs should be leashed at all times while on the property of Fetchin Sticks.  Flexi – Leashes (retractable leashes) are not permitted inside of the building.

--Dogs should be up to date on all required vaccinations.  New Customers please provide vaccination records and their application two (2) days prior to your dog’s first visit.

-- All dogs over 6 months of age must be spayed or neutered for attend daycare or board at our facility.

--Reservations should be made by phone or scheduled in person.  Not all staff has access to our Facebook Page or our G-mail account.  Daycare reservations should be made at least 24 hours in advance.  Boarding reservations should be made at least (1) one week in advance.

--Medications:  Distribution of medication will be a $3 charge per day for single dose, $5 for multiple doses per day.  Additional care may incur an upcharge.

--Dogs not picked up by the close of business will be boarded overnight at the owner’s expense as full price for daycare and boarding.

-- All dogs must arrive 30 minutes prior to close

--Any dog who is not in good health, has been ill with any communicable condition in the last 30 days will not be able to board or attend daycare.

 BOARDING:

--Cancellations:  Cancellations with less than 24 hours notice will be charged the full price for the planned stay. Dogs who are picked up early will still be charged the entire expected stay.  A credit card is required to secure your reservation.  All changes for boarding must be completed by calling Fetchin Sticks @ 717-698-1791.

-- 2 night non refundable fee will be charged for all dogs scheduled to board on or with in 1 week of a holiday.

--Each dog is permitted THREE personal items.  Examples of personal items:  a bag of treats, a bed, a bone, a blanket, a toy. Additional items will be sent home.

--A non-refundable 1 night deposit per dog may be charged when reservations are made.  Effective January 2016

--Boarding dogs need to be dropped off by 6:30pm Monday – Friday and 5:30 on Saturdays and Sundays

--All food and treats should be placed in a secure plastic storage container or zip lock bag, labeled with your pet’s name and feeding information. 

--PLEASE LEAVE ALL PERSONAL BOWLS AND DISHES AT HOME.  Let us know if your dog has any special feeding needs.

DAYCARE:

-- Daycare customers who cancel with less than 24 hours on 5 or more occasions will be charge a full day of daycare ($26) for each additional cancelation with less than 24 hours after the 5th offense.

--Dogs attending daycare will be playing with many other dogs. All dogs must be spayed or neutered by the time they reach 6 months of age. 

-- Please note that all dogs are on a continual trial basis and can be removed from daycare at any time for any reason.

***ALL DOGS MUST HAVE AN UNDERSTANDING OF BASIC COMMANDS AND BE ABLE TO WALK ON A LEASH